Shipping Policy

At woodenseafood.com, we aim to ensure that your order arrives quickly and safely. All orders are processed within 2–4 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Options & Delivery Time
We offer several shipping methods to meet your needs. Standard shipping usually takes 5–10 business days after dispatch, depending on your location. Expedited and international shipping options may also be available at checkout. Please note that delivery times are estimates and may vary due to factors beyond our control.

Order Tracking
Once your order ships, you can track its status directly through your account on our website or by using the tracking link in your confirmation email.

Shipping Fees
Shipping costs are calculated at checkout based on your address, the weight, and the size of your order. Occasionally, we offer free shipping promotions which will be clearly stated on our website.

Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact our support team through our contact form. We will work with you to resolve the issue as quickly as possible.

Customs and Duties
International customers are responsible for any customs fees, taxes, or import duties that may apply. These charges are determined by your country’s customs authority and are not included in the shipping cost.

Changes or Cancellations
If you need to change or cancel your order, please reach out within 24 hours of placing it. Once your order has been shipped, we are unable to make any modifications.