Privacy Policy

At woodenseafood.com, your privacy is extremely important to us. We are committed to protecting the personal information you share with us and ensuring that your online shopping experience is secure and transparent. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit woodenseafood.com, we automatically collect certain information about your device, such as your browser type, IP address, and time zone. Additionally, as you browse our store, we gather details about the web pages or products you view and how you interact with the site.

When you make a purchase or create an account, we collect personal information you provide, such as your name, billing and shipping address, and payment details. This information allows us to process your orders efficiently and provide better customer service.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders placed through woodenseafood.com
To communicate with you about your purchase or account
To provide customer support and respond to your inquiries
To improve our products, website functionality, and overall shopping experience
To send promotional updates or newsletters, when you have opted in to receive them

We do not sell, rent, or trade your personal data to third parties.

Your information may be shared with trusted third-party service providers who assist us in operating our website and delivering our services — such as payment processors, fulfillment centers, and analytics partners. These partners are bound by confidentiality agreements and may use your data only as necessary to perform their designated functions.

4. Cookies and Tracking Technologies

woodenseafood.com uses cookies to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences, recognize returning users, and improve site performance. You may choose to disable cookies in your browser settings, but some parts of the site may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — such as completing your order, complying with legal obligations, or resolving disputes. Once the data is no longer required, it is securely deleted.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to withdraw your consent to data processing or stop receiving promotional messages, you can manage your preferences in your account settings or by contacting us through our website at https://www.woodenseafood.com/pages/contact.

7. Security

We take your privacy seriously and implement a variety of technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All payment data is encrypted and transmitted securely.

8. Changes to This Policy

woodenseafood.com reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last revision will be indicated at the top. We encourage users to review this page periodically to stay informed about how we are protecting their data.

9. Contact

If you have questions about this Privacy Policy or the way your personal information is handled, please reach out to us via our contact form at https://www.woodenseafood.com/pages/contact.